Frequently Asked Questions
If you are pregnant, nursing, or taking medications, please consult your doctor before use. Discontinue use and consult your doctor if any adverse reactions occur.
You can use Funguss™ on your child if they are old enough (5 or older). To understand not to put their toenails or fingernails near their eyes or get the serum in their eyes (as Funguss™ is an eye irritant), you should apply the serum yourself and keep it out of reach of your child when not in use.
There are three reasons that Funguss™ serum would become more watery. The bottle is old and the serum has expired, the bottle was left in the sun for a long period of time or the bottle is too warm. If the serum is watery, put it in the refrigerator for an hour and then keep it in a cooler location.
Domestic orders will be shipped within 24 hours depending on verification of billing information and the shipping address. International orders will be processed as quickly as possible, but may not ship within 24 hours.
We ship all around the world!
Orders placed within the USA take approximately 3-5 business days to be delivered. Orders placed internationally will vary depending on the destination.
Shipping is absolutely FREE for orders over $40 in the USA. Orders under $40 are a flat rate of $5.95. All international orders have a flat shipping rate of $9.95.
We ship all domestic orders using USPS with a verified tracking number for online tracking and delivery confirmation. Shipping carrier on international orders will vary depending on the destination.
When we finish processing of your order, you will receive an order confirmation message including the tracking information of your package in your email. You can check the status of your domestic order through: https://tools.usps.com/go/TrackConfirmAction_input
You can also check the status of your international order through:http://ppxtrack.com/If you still need help, pleasecontact us.
Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.
You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.
We stand by our products and want to make sure you are satisfied. To find out how does the money-back guarantee and refund work please read our Return Policy page.
Our products are all proudly made in the USA in a GMP (Good Manufacturing Practice) compliant and FDA inspected and certified facility. All of our products are tested by third-party labs to ensure both quality and integrity.
Unfortunately no. International orders (orders originating from outside the 50 United States) require verification processes that take longer than domestic orders. This processing time varies by country and by product ordered. We ship these orders out as soon as we can, case by case.
We always aim to have our products in stock with a healthy supply, but sometimes there are unexpected delays. Sign up our newsletter by email to receive notifications as soon as they are back in our stock.
Our website uses Secure Socket Layer (SSL) technology to prevent unauthorized people from intercepting your credit card information.
Yes, you can pay using PayPal.
Use this text to answer questions in as much detail as possible for your customers.
If an item has been missing from your order please check your invoice to ensure that missing item is not on backorder or check your email confirmation for possible multiple tracking numbers (order may have been sent in multiple packages).
Frequently asked questions
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